Privacy Policy

Thank you for visiting our online store. In this Privacy Policy, we explain how we collect, use, protect and share your personal information. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We may collect the following types of personal information:

Personally identifiable information: such as your name, email address, phone number, shipping address, etc.

Payment information: such as credit or debit card number, billing address, etc.

Account information: such as account information, login information and password you create on this website.

Usage data: such as how you access our website, the pages you browse, browsing time, device type, IP address, etc.

Other information: such as your shopping preferences, feedback, comments, etc.

2. How information is collected

We collect information in the following ways:

Through information you provide: We directly collect personal information you provide when you register an account, place an order, subscribe to a newsletter or contact us.

Information collected automatically: We automatically collect information related to your browsing behavior through cookies and similar technologies in order to provide you with better services and personalized experience.

Third-party information: In some cases, we may collect your information from third parties (such as payment platforms, logistics service providers, etc.).

3. How we use your information

We collect your information mainly for the following purposes:

Processing orders: completing purchases, payments, delivery and other related matters.

Customer support: handling your inquiries, complaints or return and exchange requests.

Marketing and promotion: sending you promotional activities, product updates and discount information through email, SMS, etc., provided that you have agreed to receive such information.

Improving services: analyzing and optimizing our website and products to enhance user experience.

Legal compliance: complying with relevant laws, regulations and our business obligations.

4. Sharing and disclosure of information

We promise not to sell your personal information to third parties. We may share your information in the following circumstances:

With service providers: We may work with payment processors, logistics companies, data storage service providers, etc. to help us complete order processing and other business functions. All third-party service providers must comply with strict privacy protection agreements to ensure the security of your information.

Legal requirements: We may disclose your personal information if we are required or believe it is necessary to disclose your information under the law, court judgment or government agency requirements.

Business Transfer: In the event of a corporate reorganization, merger or sale, your information may be transferred as part of the company's assets.

5. How to protect your information

We have taken reasonable security measures to protect your personal information from unauthorized access, disclosure, tampering or destruction. These measures include encryption technology, firewalls, access control, etc. However, Internet data transmission is not completely secure, and we cannot guarantee that information transmitted over the Internet is completely secure.

6. Cookies and tracking technology

We use cookies and similar tracking technologies to improve your shopping experience. Cookies are small files stored on your device that help us recognize your browser, track your shopping preferences, and analyze the use of our website. You can disable cookies through your browser settings, but this may affect your experience using our website.

7. Your rights and choices

Under applicable law, you may have the following rights:

Right of access: You have the right to view the personal information we store about you.

Right to correction: If your personal information is inaccurate, you have the right to request correction.

Right to erasure: In certain circumstances, you have the right to request the deletion of your personal information.

Right to withdraw consent: If you do not want to continue to receive our marketing information, you can withdraw your consent at any time.

Right to data transfer: You can ask us to provide your personal information to you in a structured, commonly used, machine-readable format for easy data transfer.

You can exercise your rights by contacting our customer service team.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you find that we have inadvertently collected such information, please contact us immediately and we will take steps to delete the relevant information as soon as possible.

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the effective date will be updated. Please review this policy regularly to ensure that you understand how we process your personal information.